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Protecting your staff from phishing scams

Businesses with employees working remotely must consider digital security measures to protect their business assets and the safety of their employees. Phishing scams are a particularly prominent security issue, especially for employees working with their personal devices and networks that may be insecure. Phishing scams are designed to steal information through mediums such as emails or social media posts, using hackers posing as a legitimate and trustworthy source that asks for your personal details. To protect your staff from these attacks, consider the following measures:

Identification of phishing attacks:
Awareness is a key factor in identifying and avoiding phishing attacks. Some key characteristics of phishing scams to look out for are:

Teach staff what to do:
After your employees have identified the phishing attacks, make sure that they:

Use antivirus software:
Signing up for antivirus software for your employees’ devices may prove to be a worthwhile investment. Antivirus software can prevent phishing attacks from escalating and becoming damaging. When using antivirus software, it is important to keep up with regular updates to ensure security measures are up to scratch.

Encourage communication:
To decrease the risks of an employee giving confidential information to phishing scammers, encourage open dialogue between staff about third party emails. If employees double-check email addresses and links amongst each other, it can help them identify what is legitimate or not. Employees can also alert other staff members when they receive a suspicious email asking for business information to spread caution.

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