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Conflict resolution tips for leaders

Posted on December 14, 2018 by admin

Workplace conflict is inevitable, which is why you must manage arguments between your staff to keep your office environment professional and productive. Establish office rules of engagementYour code of conduct and workplace policies should make your job easier as a manager. Clear expectations for how staff interact with one another is key to setting the tone for workplace discussions, especially when they get heated. Encourage employees to resolve conflictsAs a manager, you will not have time to get involved in every argument that breaks out in the office. You should encourage your staff to practice their conflict resolution skills so that in the future they will be able to solve their problems with their colleagues. Referee the conflictIf your employees cannot resolve their dispute, you may have to step in. If you see that the conflict is escalating, bring the employees into your office for a face to face chat. You may help resolve the conflict by forcing each employee to listen to the other side and encourage a collaborative solution.

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Staff bonding tips

Posted on November 29, 2018 by admin

A tight-knit staff will work more effectively as a team and provide a positive impact on your workplace. Encourage your employees to bond with each other through a range of activities so you can reap the benefits of a friendly office. Staff karaoke nightTake your Friday night staff drinks to the next level by booking a karaoke room. It might sound silly, but karaoke allows employees to let their professional guard down. This promotes a more personal relationship amongst staff that will benefit their teamwork. Escape roomsAn after-work escape room can boost office teamwork and problem-solving skills. Escape rooms require a group of people to solve a series of riddles and puzzles to exit a room. Your staff can discover new talents, learn that it is ok to experiment and make mistakes in a consequence-free zone and bond with each other over a fun activity with a shared goal. Sports activitiesWhether it is a 5km fun run, a tough mudder course or a workplace basketball team, nothing brings a group of people together like sport. The key values of teamwork, cooperation and support evident in sport, will show themselves in the office in no time.

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Promoting gender equality in the workplace

Posted on November 20, 2018 by admin

All of your staff must feel equally valued and treated fairly to keep your workers motivated, reduce staff turnover and avoid damage to your reputation as an employer. Keep in mind the following strategies to make sure you are promoting gender equality in your workplace. Put a policy in placeAn equal opportunity policy that is transparent and accessible to current and potential employees will set clear expectations. Your policy will set the tone for other sectors of your business like recruitment, promotions and the leadership team. These guidelines are also a means of attracting female talent in your recruitment process. Enforce equal pay for equal workInequality between workers based on their salary is a way to drive away talent and gain a bad name for yourself in the industry. Paying employees based on their past job may cause you to inadvertently enforce unequal pay between the sexes. Instead, consider setting a pay range for each position and adjust it on experience and an individual’s circumstances. Provide equal access to opportunitiesYour candidates for promotion and members of your leadership team should show a fairly even split across genders. The most deserving person for the job should be picked but consider a […]

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Dealing with a grieving employee

Posted on October 30, 2018 by admin

Grief is an inevitable part of life, and it is something you will encounter in your workplace. There are several strategies you can use to assist your employee when they are dealing with a loss in their life, which will benefit them and make sure your business stays on the right track. Have a one-on-oneCalling your employee in for a chat will allow you to express your condolences and show your empathy in a private, safe space. You should inquire and listen to how your staff-member is doing, and you may ask what support they may need and what might be the best plan moving forward. This conversation will also give you a chance to assess how affected they have been by the loss and recommend any counselling services that your workplace might offer. Offer time offYour employee may need a break to get their affairs together, arrange funerals and process their emotions. Taking this step in advance will allow you to plan for their replacement rather than it being sprung on your later on if your team member is not coping. Adjust their workloadFor a period your employee may want to avoid speaking to customers and clients if they […]

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Developing a successful mentoring program

Posted on October 19, 2018 by admin

Spotting talent early and nurturing it will benefit your business by strengthening your staff and ensuring that high performing, high potential employees remain loyal to you. Here are tips to develop a successful mentoring program. Give it some thoughtWhen developing your mentoring program, you need to establish your aim. Do you want the proteges to be long-standing members of your company? Do you want the program participants to gain leadership skills? Are you training them for a specific purpose? Once you have decided your aim consider: The application process Who is eligible (existing staff or external applicants) What age and experience are you looking for (undergraduate or experienced in the industry) Mentoring style Who will mentor Choosing your mentorsI should bestow extra responsibilities upon those employees that are not only able but willing. Announce the mentoring program to a select group of qualified employees and ask for volunteers. Train the suitable mentors in the style you would like. Encourage getting out of the office and a personal approach for a well-rounded sense of support.

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Preventing workplace fatigue

Posted on October 5, 2018 by admin

Workplace fatigue damages morale, increases errors made by staff and can lead to an overall decline in the quality of your business. Steps you can take to prevent and reduce workplace fatigue are provided below. Educate your workersYour employees should be informed about the symptoms of fatigue and the lifestyle choices they can take to eliminate or deal with these issues. Opening a dialogue with your staff will also make it more likely that they will approach you to discuss problems with their work-life balance. Encourage holidaysIt is vital that staff take adequate breaks to refuel so that they do not burn out at work. By encouraging staff to take their leave rather than just accumulating it, you promote a healthier lifestyle that will benefit your team and therefore you as an employer. Be cautious with overtimeAt certain times of year businesses heat up, and everyone needs to pitch in a little more than usual. However, if you notice an employee is working overtime over a prolonged period, this may be a warning sign for you to either hire more staff or assess that employee’s workload. Checking in and redistributing tasks may be key in keeping your team energised and […]

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Become a master of delegation

Posted on September 14, 2018 by admin

For leaders and entrepreneurs chronic stress, fatigue and feeling overwhelmed point to one obvious and overlooked solution: you need to delegate. Delegation is a lot easier said than done because there is a definite art to letting go. Although entrusting employees with tasks you have been in charge of can be a struggle, a leader who can delegate effectively will be more successful than one who cannot. Have a look at the tips below to show delegation whose boss. Delegate the right tasks Get organised and make the call on which of your responsibilities can be handed off to make your workload more manageable. Tasks that will allow your employees to grow in their specific roles or career allows the employee to perceive the new job as an opportunity not a chore. Strike a balance in your follow up Investing time in teaching the new skill will provide the most significant payoff. Once the education is complete, it is essential to check in to assess progress and performance. Avoid a frequency that will come across as micromanaging. Give generous feedback Praise often for a job well done and provide a useful critique to improve the performance of the task to […]

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Ways to improve employee development

Posted on September 6, 2018 by admin

Focusing on your employees’ development is one of the best long-term investments you can make for your small business. How well they perform and grow in their roles will not only increase efficiency in your business but also improve your employees’ engagement levels in the workplace. Ways to help enhance your employees’ development include: Provide varied learning opportunities Your employees will have different ways they prefer to learn such as e-learning and face-to-face discussions. You must ensure you match these different learning styles to the needs of each employee. Consider incorporating technologies to assist employees who are time-poor so they can complete training in their own time and at their own pace. Pair up Creating a buddy system can be a far more effective way for employees to learn together. Having another individual with them can help boost motivation and engagement levels in the training activities. Give regular feedback Offering regular feedback to your employees is an easy way to boost efficiency and performance levels in your business. It provides an opportunity to address areas that could be improved and reward staff for areas in which they succeed. Offer room to grow Encourage your employees to put forward ideas where […]

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Friendly competition in the workplace

Posted on August 22, 2018 by admin

When done wrong, competition in the workplace can create a toxic and cutthroat environment. But when done well, a healthy competitive culture not only improves overall business productivity levels but can boost morale and create a sense of a community for your staff. Here are four tips to help you foster a positive competitive workplace: Give gamification a go Gamification involves using typical gaming elements, i.e., point scoring, rewards and leaderboards. Transforming it into a game can make it fun, and will boost productivity by creating healthy competition amongst your staff without stressing them out with any real consequences. A gamification type program will work best to inspire staff working in customer sales. Hire the best fit The easiest way to create a positive, but competitive workplace culture is by hiring employees who are goal-oriented and can also work well in a team. In this way, you avoid creating a cutthroat culture and form a workplace where everyone works together towards a common goal and further success. Promotions Your employees want to feel valued and an important part of the business. One way to inspire them to invest further is by offering promotions or bonuses to workers who go above […]

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Landing your first customers

Posted on August 7, 2018 by admin

You have launched your very own startup, your product or service is ready, but you are stuck on how to land your first customer? Consider these handy tips to get the ball rolling! It’s all about networking Attending industry functions and other networking events is a great way to get your business’ name out there and socialise with potential customers. It is also a chance to converse with your competition and gain insight into what might be working or not working for them. Get busy on social media Establishing an online presence will help you reach more customers. It is important to choose the platforms your target market visit more frequently, i.e., do they prefer Facebook or Instagram? Releasing regular and quality online content related to your industry will also help to establish your business as a trusted name for your target market, growing your branding image. Take advantage of online forums A great way to build your customer base is by joining industry forums. These sites will generally have customers requesting freelance work to be completed by a professional in your field. Offer your product for free Get people to try out your product by offering it for free […]

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